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FAQ's

You can contact us via our Contact us page for any product or order related queries.
Yes we do offer special prices for our wholesale Customers. Please signup for wholesale account click here.
There is no minimum order requirement so you can buy as low as 1 piece to be eligible for our free shipping offer.
We offer free shipping worldwide on all orders placed on Pondesk.com with our Standard Shipping Service. However, an Express Shipping Option is available on request in case customers require urgent shipping.
Our standard shipping service normally take 20-25 working days from Confirmed Payment Date to receiving the goods by the customer. Our Express Shipping option takes 3-7 working days from confirmed payment date to receiving of the goods.
Yes you would receive a confirmation mail with the tracking number once the order is shipped.
We accept returns. If you are not happy with the product, Please contact us with 14 workings days of delivery and we would give you the return address to ship the items back to us to get a refund. We charge 20% restocking fees on all orders.
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