Q: How to connect camera?
- Connect camera through power cable.
- Go to your Wifi setting and check available network
- Find camera ID and connect through AP mode
- Download the mobile app
- Search "P2PWiFiCam"on play store; download and install (Note: do not use other apps for this cam)
- Open the app and add camera by UID with User: admin; Pass: admin
- Go to setting menu and search your WiFi network and enter password to connect. (after completing WiFi setup, camera will restart, if it does not; restart it manually by unplug the power cable)
NOTE: Please make sure that the target Wi-Fi Network works normally and you have access to it (password is correct);
otherwise the Wi-Fi configuration will fail (although the camera will initialize too), and you need to configure again.
Q: How to setup Email alerts?
Open OCAMViewer > Enter Camera Setting > Email Settings > Save
Sender: enter an email address which will use as sender.
SMTP Server: select your email domain from drop down menu.
SMTP Port: this will select automatically.
Need Authentication: Enable
SSL: this will select automatically.
SMTP User: enter again sender email address.
SMTP Password: enter password of sender email address.
Receiver 1, 2, 3, 4: You can add up to 4 recipient email addresses.
Q: I can not viewed live when I away from home?
You are connected to the camera in AP mode. The camera has not connected with your home wifi network.
Many users see the live screen while in AP mode and assume the setup is complete. Please follow all installation steps carefully, it only takes a couple of minutes.
To confirm this, please check the blue indicator light. It will be in a slow flashing mode if still in AP mode.
Q: I setup Email Config. But did not receive motion detection email and alert?
Please enable the options "Alermed Mail Notification" and "Upload Image on Alarm" in alarm settings.
Q: How to Configure FTP?
The File Transfer Protocol (FTP) is a standard network protocol used to transfer computer files from one host to another host over a TCP-based network, such as the Internet. You can configure camera to FTP server by “FTP Settings” In setting menu of camera.
Q: Why is my camera's live view delayed/skipping?
If you are running other bandwidth-heavy tasks, such as downloads, peer-to-peer applications, or audio/video streaming, this may cause the camera’s video feed to be delayed. To improve the quality of the video feed, close or stop any bandwidth-heavy applications when viewing your camera's Live View. Your camera requires at least 256K of bandwidth to stream video properly.
Q: How to do port forwarding?
You can do port forwarding as blow steps. Operation Steps: After login the interface of the router, choose “Port Forwarding” Choose “Add custom Service” Input IP camera http port Input IP address of IP camera, click “Apply” After finishing the port forwarding, you can use WAN IP address of router and http port of camera to visit the camera by remote computer. Note: If the routers are different, so the interface and setting method of router are also different, how to do the port forwarding for various routers, please refer to the user manual of your router or consult with router manufacturer. this image is just for reference only.
Q: I've set up my cameras, how can i view them remotely/locally through web view?
You can view locally by just finding camera local ip address and paste it into address bar of the browser and for remotly view; Once port forwarding has been done and you've confirmed your camera IP and your ports are open and allowing traffic, you should be able to view your camera remotely. To do this, go to any browser and type in the following in the URL bar: http://yourcamipaddress:yourport
Q: Can I use battery or power bank to power IP Cam?
Yes, but the battery’s voltage and current should be the same as the adaptor of IP Cam. For power bank; you should have the cable to connect the camera with power bank.
Q: How to reset default?
Power on the cam and press the reset button at the back of camera for 20 seconds
Q: Define Blue Indicator Light modes?
1. Fast flashing; the camera is searching for an existing WiFi network that it has connected with before.
2. Slow flashing; the camera is in AP (Access Point) mode. Also called WiFi direct. Here, the camera sends out its own WiFi signal (SSID). Once connected, you are directly linked with the camera and will only be able to view the camera within a few meters, for as far as you can receive the WiFi signal from the camera. You are not intended to view using this mode; it is simply a go through to connect your camera with your home WiFi router.
3. Constant ON; this means it is successfully connected with the home WiFi router and can be viewed from anywhere in the world through the app / computer client.
4. Blue light turns Red; this is restarting the camera and last for 1-2 seconds only.
Q: What is the user and password of my camera?
Default User: admin and Default Password: admin
Q: What is my UID number and how can I find it?
A UID number is your camera's Unique Identification Number. It is a 15 digit alphanumeric string with 2 dashes in the middle. It is printed on a sticker that is stuck at the back or under your camera.
Q: How to add my camera in OCAMViewer PC client software?
Open “Device List” in the setting menu of ocamviewer. Click "Add" to add your camera. Enter camera UID number in “DID” field, default User: admin, pwd: admin and enter the name of your device in “Device” field (eg: Home, Office, etc).
Click “OK” and close the dialog box.
After that drag the camera ID to the video window to monitor camera stream.
Q: Can view the camera standing up to a few feet from it then not accessible.
You are connected to the camera in AP mode. The camera has not connected with your home WiFi network.
To confirm this, please check the blue indicator light. It will be in a slow flashing mode.
Q: Where is camera setting?
Go to "Config" by right click on the camera id to see and change the camera settings.
Q: How can I change my camera's password?
When you see the camera 'Online' in the app then enter into the advanced settings. (To the right of the camera name)
You will see the option to change the password there.
Q: How much storage space do I need to record video from my IP camera?
Storage requirements differ based upon the resolution being recorded in. On a 32GB SD card you will be able to record for:
VGA Resolution (640 x 480 pixels); 14 days
720P HD; 4 days
Q: I got the alarm email alert but no pic attached?
Please enable the option "Upload Email on Alarm" in alarm settings to get email snapshots on email alert.
Q: What if my camera is on a different subnet e.g. 192.168.0.1 while my camera IP is 192.168.1.128
We ship all cameras in DHCP mode so this should not be an issue, however...
Full Wifi Models:
You can put the camera into AP mode or it will enter AP automatically after 2 minutes of not connecting to any wifi router.
Use a laptop computer and search for nearby wifi devices.
Login to the camera by going to 192.168.234.1 in a web browser.
Username: admin Password: admin
Click on ‘Parameters’ in the top menu
IP Settings > Change from Fixed IP to Dynamic IP
Restart the camera
This will solve your issue and it will pick up the router assigned address on a different subnet.
Alternately - Hold down the reset button continuously until you see the indicator light change mode to a fast blue flashing. It will automatically change the camera from Fixed IP to Dynamic IP modes.
Q: I changed the default port for HTTP and i forgot what is it. I want connect throw telnet, but massage showing password is incorrect. Isn't the same password for telnet? Can i reset the camera without connect it?
No, it's not the same password for telnet. you can't reset without connecting it. please download "Windows Search Tool" from download section to find the port number.