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PRIVACY & COOKIES POLICY

Pondesk.com is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Pondesk.com Web site and governs data collection and usage. By using the Pondesk.com website, you consent to the data practices described in this statement.

Who are we?

Winston Marriot is a limited company registered in England and Wales with company registration number is 09111626 and registered office at Jhumat House, 160 London Road, Barking, Essex IG118BB, United Kingdom, committed to protecting and respecting your privacy.
Pondesk is the trading platform of Winston Marriot Ltd.

The type of personal information we collect

  • [1] We collect certain personal information about visitors and users of PONDESK
  • [2] The most common types of information we collect include things like: user-names, email addresses, IP addresses, other contact details, support queries, comments in form of reviews or suggestion, content you direct us to make available on PONDESK(such as item descriptions) and web analytics data. We will also collect personal information from job applications (such as, your CV, the application form itself, cover letter and interview notes).

How we collect personal information

[3] We collect your personal information when you provide it to us when you complete registration and buy or provide items or services on PONDESK, subscribe to a newsletter, email list, submit feedback, or send us a communication.

How we use personal information

  • [4] We will use your personal information:
    • Where this is necessary for purposes which are in our, or third parties, legitimate interests.
      These interests include:
      • Verifying your identity when you sign in to PONDESK
      • Responding to support tickets, and helping facilitate the resolution of any disputes/claim
      • Updating you with our new development, any update in site and services e.g. to notify you about changes to our website, website disruptions or security updates
      • Carrying out technical analysis to determine how to improve website and services we provide
      • Monitoring activity on the website, e.g. to identify potential fraudulent activity and to ensure compliance with the user terms that apply to PONDESK
      • Managing our relationship with you, e.g. by responding to your comments or queries submitted to us on the website or asking for your feedback or reviews
      • Managing our legal and operational affairs (including, managing risks relating to content and fraud matters)
      • Improving our products and services; and
      • Processing your job application
    • Where you give us consent:
      • Providing you with marketing information about products and services which we feel may interest you; and
      • Customizing our services and websites, like your pending cart items on PONDESK - where this involves the use of cookies or similar technologies - in order to provide a more personalized experience.
    • For purposes which are required by law
    • For the purpose of responding to requests by government, a court of law, or law enforcement authorities conducting an investigation

When we disclose your personal information

  • [5] We will disclose personal information to the following recipients:
    • Regulators and government authorities in connection with our compliance procedures and obligations
    • A third party, in order to enforce or defend our rights, or to address financial or reputational risks
    • A rights holder in relation to an allegation of intellectual property infringement or any other infringement; and
    • Other recipients where we are authorized or required by law to do so.

Where we transfer and/or store your personal information

[6] We are based in UK so your data will be processed in UK and store at Secure Online Server. Some of the recipients we have described in section [5] above, and to whom we disclose your personal information, are based outside UK in places like EU. We do this on the basis of your consent to this policy. In order to protect your information, we take care where possible to work with subcontractors and service providers who we believe maintain an acceptable standard of data security compliance.

How we keep your personal information secure

[7] We store personal information on secure servers that are managed by us and our service providers, and occasionally hard copy files that are kept in a secure location. Personal information that we store or transmit is protected by security and access controls, including username and password authentication, and data encryption where appropriate.

How you can access your personal information

[8] You can access some of the personal information that we collect about you by logging in to your account. You also have the right to make a request to access other personal information we hold about you and to request corrections of any errors in that data. You can also close the account you have with us at any time. To make an access or correction request, contact our DPO using the contact details at the end of this policy.

Marketing Choices regarding your personal information

[9] Where we have your consent to do so (e.g. if you have subscribed to one of our e-mail lists or have indicated that you are interested in receiving offers or information from us), we send you marketing communications by email about products and services that we feel may be of interest to you.
You can withdraw of such communications if you would prefer not to receive them in the future by using the "unsubscribe" facility provided in the communication itself.

[10] You also have choices about cookies, as described below. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject cookies some parts of our website may not work properly in your case.

Use of Cookies

The Pondesk.com Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Pondesk.com pages, or register with Pondesk.com site or services, a cookie helps Pondesk.com to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as shipping addresses, and so on. When you return to the same Pondesk.com Web site, the information you previously provided can be retrieved, so you can easily use the Pondesk.com features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Pondesk.com services or Web sites you visit.

How long we keep your personal information

[11] We retain your personal information for as long as is necessary to provide the services to you, and to comply with our legal obligations. If you no longer want us to use your personal information or to provide you with our services, you can request that we erase your personal information and close your account. Please note that if you request the erasure of your personal information we will retain information from deleted accounts as necessary for our legitimate business interests, to comply with the law, prevent fraud, collect fees, resolve disputes, troubleshoot problems, assist with investigations, enforce the terms of service and take other actions permitted by law. The information we retain will be handled in accordance with this Privacy Policy.

When we need to update this policy

[12] We will need to change this policy from time to time in order to make sure it stays up to date with the latest legal requirements and any changes to our privacy management practices.

[13] When we do change the policy, we'll make sure to notify you about such changes, where required. A copy of the latest version of this policy will always be available on this page.

How you can contact us

[14] If you have any questions about our privacy practices or the way in which we have been managing your personal information, please contact at support@pondesk.com

Right of European Economic Area users / visitors

[15] For the purposes of applicable EU data protection law (including the General Data Protection Regulation 2016/679 (the "GDPR"), we are a 'data controller' of your personal information.

Data Controller Office

You can contact Data Protection Officer (DPO) by

Email: muhammadanish@winstonmarriot.co.uk

Tel: +44 (0) 02082141190

Winston Marriot is committed to protecting your privacy and personal data as defined in the Data Protection Act 1998, the General Data Protection Regulation ((EU) 2016/679) or any successor legislation in the UK to the GDPR or the Data Protection Act 1998.

 

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