Agreement Between User And Pondesk.com

The Pondesk.com Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Pondesk.com Web Site constitutes your agreement to all such terms, conditions, and notices.

Modification Of These Terms Of Use

Pondesk.com reserves the right to change the terms, conditions, and notices under which the Pondesk.com Web Site is offered, including but not limited to the charges associated with the use of the Pondesk.com Web Site.

Links To Third Party Sites

The Pondesk.com Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Pondesk.com and Pondesk.com is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Pondesk.com is not responsible for webcasting or any other form of transmission received from any Linked Site. Pondesk.com is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Pondesk.com of the site or any association with its operators.

No Unlawful Or Prohibited Use

As a condition of your use of the Pondesk.com Web Site, you warrant to Pondesk.com that you will not use the Pondesk.com Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Pondesk.com Web Site in any manner which could damage, disable, overburden, or impair the Pondesk.com Web Site or interfere with any other party's use and enjoyment of the Pondesk.com Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Pondesk.com Web Sites.

Pondesk.com has no obligation to monitor the Communication Services. However, Pondesk.com reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Pondesk.com reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.

Pondesk.com reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Pondesk.com's sole discretion.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Pondesk.com does not control or endorse the content, messages or information found in any Communication Service and, therefore, Pondesk.com specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Pondesk.com spokespersons, and their views do not necessarily reflect those of Pondesk.com.

Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.

Return Policy

Winston Marriot Ltd. offers refund and return of all products which are being sold by any of our group of websites. The detailed description of all these policies and procedures sold through Pondesk.com are as follows.

An exchange or refund policy within 30 days is offered by Winston Marriot Ltd only if the items are sent back in the original condition and packaging with the proof of purchase. The warranty/guarantee time period may vary with product due to the product's design, expected usage or by manufacturer itself. The warranty applies from the date of purchase by the customer so please keep your proof of purchase with you during the warranty period.


You must register your product for warranty claim online. Some of the products are under the manufacturer's warranty and will only be valid if the warranty card provided within the product package is filled at the time of purchase. You will also need to present the original proof of purchase consisting of original invoice or sales slip indicating the date of purchase. Any photocopies will not be accepted. So please keep all the related slips/invoices with you. Winston Marriot Ltd. reserves the right to refuse the warranty if any of the information is missing, removed or altered after the original purchase from any of websites operated by Winston Marriot Ltd.

Under any circumstances, the warranty period under these terms of warranty in case of a repair or replacement will not be extended or renewed.

Repair or direct replacement of the product under the terms of this warranty may be fulfilled with functionally equivalent service exchange units.

The warranty is only applicable to defects in material, workmanship and design. The warranty is not valid for all other cases.

Please inform us about any fault or problem with the products by email at returns@winstonmarriot.co.uk before sending them back. Items directly collected from the office, Aylesbury Space Business Centre, Unit 42 - Smeaton Close, Aylesbury, Buckinghamshire, HP19 8FJ or home delivered must be returned in original packaging with your original proof of purchase which could be your sales invoice, confirmation email and/or online order number) to the office address mentioned above.

Returns labels are also offered by Winston Marriot Ltd. In order to arrange a free exchange or collection simply send us an email at support@pondesk.com or call us at +44 1296 925854.

Before considering to return the product in case of being in a confusion for assembling or setting it up, please contact our support team at support@pondesk.com. They will give you easy installation guidance, send you links for our quick and easy guides, videos and/or manuals. You can also find support for each product on the webpage as well. Our 30 days' money back guarantee does not have an effect on your statutory rights, especially your right to return the items under the Consumer Contracts (Information, additional charges and cancellation) Regulations.

Consumer Contracts (Information, Additional Charges And Cancellation) Regulations

The consumers have the right to cancel their order for any item purchased on Pondesk.com for a full refund under the Consumer Contracts (Information, additional charges and cancellation). This does not apply to:

  1. Items already reserved for collection from delivery office/store/warehouse to be paid for on collection
  2. Goods and services whose prices depend on financial market fluctuations and not controllable by the trader.
  3. Items or orders which are customised according to the customer's specifications and requirements or clearly personalised.
  4. Products and articles which becomes or turn out to be mixed inseparably (in accordance with their nature) with other items after being delivered.

It does not apply for goods purchased for business use, for showrooms, fair or exhibitions etc. Goods may be opened for visual inspection but must not be used and must be returnable with both the product and the original packaging in-tact and undamaged. Removal of protective coverings and other physical damage may result in rejection for replacement or refund.

Cancelling an Order

In order to cancel an order please call +44 1296 925854 or email us at returns@winstonmarriot.co.uk. You can also write to us at the following address

Winston Marriot Ltd. Aylesbury Space Business Centre, Unit 42 - Smeaton Close, Aylesbury, Buckinghamshire, HP19 8FJ United Kingdom

The cancellation could be done anytime within the 14 days' time period from the date of purchase or placing the order.

Please make sure the products are unused, brand new and in original packaging and condition. Winston Marriot Ltd. reserves the right to deduct any relevant charges from the refund in account for any loss in value of the items/goods supplied, if the loss is a consequence of handling failure or negligence by you.

Please make sure while cancelling the order that you clearly state that the cancellation is under the Consumer Contracts (Information, additional charges and cancellation) Regulations.

Copyright And Trademark Notices

All contents of the Pondesk.com Web Site are: Copyright 2021. All rights reserved.


The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.

Any rights not expressly granted herein are reserved.


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